Worst customer service ever
The chain looked cheap which is why I returned the necklace immediately. They have had the package in the warehouse for more than 14 days now and I have no way to contact them except for email. It takes them forever to respond and each time they just send vague responses. They website states that it only takes 5-7 days to receive a refund but in reality I have not received any update from them. They will not even tell me if they have my package. I am starting to give up on my refund because I do not think they will actually process it. I would not recommend this place unless you want to receive cheap looking jewelry and deal with the worst customer service ever.