Beware of Purchasing on Sale
This ring is beautiful and good quality as always, but it runs small. I recommend you size up. Overall the quality of the ring is good but the reason for the poor review is because of what happened when I attempted to exchange the ring for a bigger size.
I bought this ring during a sale, and the customer support team stated that because the ring was purchased for under $10, it is ineligible for exchanges/returns. Nowhere on the website nor during any point during the purchasing process was I informed that the item was final sale. Had I known, perhaps I would have reconsidered ordering it.
Not to mention, this is very shady behavior and poor business conduct because if items that are purchased for under $10 are ineligible for returns or exchange and are final sale, that is something that should be disclosed to the customer prior to them buying.
I've purchased over $400 worth of items from Nominal and can attest to the quality. However, this shady behavior and not disclosing this information to customers prior to purchase has lead me to reconsider my support for this company.
Nominal
Hello Sanila,
Thank you for this feedback. We do apologize about the miscommunication! Unfortunately items 10USD and under, earrings, and nose rings are final sale.
If there is anything else we can do for you, please email us at support@nominalx.com.
Thank you again for this feedback!
